21+ | Safe Play

r bajje Responsible Gambling Guidelines

Entertainment should be enjoyable — not a burden. r bajje believes every player has the right to know their limits, and respecting those limits is the real win.

For ages 21+ Self-exclusion feature 24/7 support Deposit limit setting

Gambling is for entertainment

Online casino and betting is a form of entertainment — much like watching a film or spending time at a playground. r bajje wants every player to enjoy this entertainment within their limits. We believe awareness is the foundation of responsible behaviour.

On this page you will find out how to set limits for yourself, recognise warning signs, and where to get help if needed. Reading our Terms and Conditions will tell you how these limits connect to our service.

Age 21+ is mandatory

All casino and betting activity at r bajje is for persons aged 21 or older only. Allowing minors to open an account or play is a direct violation of our policy. We may ask for necessary documents to verify age at any time.

If a family member or someone at home uses this platform, make sure your login details are secured on your device. Use parental controls on your device to keep children away from access.

Our Privacy Policy explains in detail how we keep your information secure and what steps are taken to protect your account.

Set limits for yourself

r bajje provides several tools you can use to control your own pace of play.

Deposit limit

Daily / weekly deposit limit

Set a maximum amount you will deposit within a given period. Once the limit is set, no further deposits beyond that amount are possible until the period ends.

Loss limit

Maximum loss limit

Play will stop automatically after you have lost a set amount. Using this tool significantly reduces the chance of a sudden large loss.

Session limit

Play time limit

Decide in advance how long you will play each day or each session. Once the set time is up, the session will end automatically.

Cooldown

Temporary break

Pause your account temporarily for a few hours to a few days. During this time, logging in or placing bets is not possible.

Self-exclusion

Self-Exclusion

If you want to stay away from gambling for a longer period, you can request to close your account completely for a set duration. No access will be given during the self-exclusion period.

Reality check

Reality check reminder

A notification will appear on screen at regular intervals to remind you how long you have been playing and how much you have deposited or lost so far.

To activate any of the tools above, contact r bajje's 24/7 live chat or write to the support email. Our team is ready to assist in both Bangla and English.

Warning signs of a problem

It is not always easy to tell when gambling is becoming a problem. If you notice any one or more of the signs below in yourself, stop and seek help.

It can be hard to be honest with yourself. People close to you — family or friends — often notice sooner when gambling is getting out of control.

  • You are spending more than your budget and feeling regret afterwards.
  • You keep playing to try to "win back" money you have lost.
  • Gambling is taking time away from family, friends, or work.
  • You are borrowing money or dipping into savings to gamble.
  • You want to stop gambling but cannot.
  • You are hiding your gambling from family or people close to you.
  • You feel anxious or irritable when you cannot gamble.
  • You cannot stop thinking about gambling.

Assess yourself

Ask yourself the questions below. If the answer to most of them is "yes", it is time to seek help.

  • Do you play beyond your set budget?
  • Do you feel that when you are winning you should play "just a little more"?
  • Do you think about gambling when you should be sleeping or working?
  • Have you cut back on daily essential spending in order to gamble?
  • Has a family member ever expressed concern about your gambling?
  • Do you sometimes feel that gambling is not enjoyment but an obligation?

If three or more answers are "yes", contact r bajje support right away or speak with a professional counsellor.

Where to get help

Asking for help is not a weakness — it is a sign of awareness. You can get help through any of the following ways.

r bajje support

24/7 live chat

Contact r bajje's live chat at any time. Our team speaks Bangla and can help with all kinds of limit setting, including self-exclusion.

Email support

Contact by email

Support is also available by email alongside live chat. You can send messages in both Bangla and English and will receive a prompt reply.

Family and friends

Talk to someone close to you

Talk openly with a family member or close friend. Support from loved ones often becomes the most effective step.

Professional advice

Professional counselling

Seek help from a mental health specialist or addiction counsellor. Both government and private counselling services are available in Bangladesh.

r bajje's core principles

r bajje follows certain core principles on responsible gambling. These are described in detail in our About Us section.

01

Entertainment is the goal

The purpose of playing is entertainment, not income. No bet or game is a guaranteed way to earn money through casino play — keep this in mind when you play.

02

Budget first, play second

Only play with an amount whose loss would not affect your daily life. Set your budget before you play and stick to it.

03

Do not chase losses

"Chasing losses" — trying to win back money you have lost — is the most common sign of problem gambling. Stop when you lose and assess the situation.

04

Be aware of your mental state

Playing when angry, frustrated, or overly excited gets in the way of good decisions. Play with a calm mind and in a healthy mental state.

05

Gambling is never an obligation

If you do not want to play, do not play. No bonus or offer forces you to gamble. Play only of your own free will and for enjoyment.

Questions about responsible gambling

Contact r bajje via live chat or send a request to the support email. Our team will activate self-exclusion on your account. You can set the duration yourself — from seven days up to long-term.

During the self-exclusion period, logging in and playing are generally not possible. For questions about withdrawing your balance, contact the support team — they will assist you based on your situation.

Lowering a deposit limit takes effect immediately. Increasing a limit usually requires a waiting period — this protects you from making impulsive decisions in the heat of the moment.

Change your password and keep two-step verification (OTP) enabled. Report any unauthorised login to the support team right away. Use parental control software on your device.

Self-exclusion must be requested by the account holder. For details about third-party requests, contact support directly — each situation is considered individually.

More detailed questions and answers are available on the r bajje FAQ page. You can also reach out to professional mental health organisations — both government and private counselling services are available in Bangladesh.