FAQ

r bajje FAQ — Deposits, Withdrawals, Bonuses and Verification

From opening an account at r bajje to making your first deposit, claiming a bonus, completing verification and withdrawing — the most frequently asked questions at every step are answered here in detail. Find your question from the sections below.

For ages 21+

Withdrawal questions

After successfully submitting a withdrawal request at r bajje, the money usually reaches your bKash, Nagad or Rocket account within 10 to 45 minutes. The same timeframe applies to bank transfers. During busy periods or when extra verification is needed, it may take a little longer — but most requests are processed within that window.

The minimum withdrawal amount at r bajje is ৳1,000. No withdrawal request below this amount will be accepted. This limit is the same for all methods — bKash, Nagad, Rocket and bank transfer. Once your balance reaches this amount, you can submit a withdrawal request. Make sure your account verification is complete before withdrawing.

No — to withdraw winnings from a bonus, the wagering requirement must be met first. For example, depositing ৳1,000 gives a 150% bonus of ৳1,500, and that ৳1,500 bonus must be wagered 10 times — meaning ৳15,000 in bets — before the bonus winnings become eligible for withdrawal. Once your account is verified and the wagering is complete, you can withdraw normally.

If a withdrawal is pending, first confirm that your account is fully verified and that no bonus wagering remains outstanding. If it has been pending for more than 45 minutes, contact r bajje's 24/7 live chat. The support team will quickly check the status of your request and resolve it. For bank transfers, also verify that your bank code and account number are correct.

r bajje currently offers four withdrawal methods: bKash, Nagad, Rocket and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank). When submitting a withdrawal request, confirm the method you wish to use and provide the correct account details.

For full details on r bajje's withdrawal terms and conditions, please visit the Terms and Conditions page on the site. All payment-related information is clearly stated there. For any specific question, you can ask directly via 24/7 live chat — the support team assists in both Bengali and English.

Verification and documents

r bajje typically requests verification at the time of your first withdrawal. Verification may also be required for large deposits or withdrawals, or if unusual activity is detected on your account. The sooner you complete verification, the sooner you can access withdrawals and other features — so it is a good idea to do it right after creating your account.

Verification is not only for withdrawals. It keeps your account secure, ensures no one else can operate your account or withdraw money in your name, and confirms that the 21+ age requirement is met. Some special offers at r bajje — including birthday rewards — are available only to verified accounts.

Yes, this matters. The name registered on your r bajje account must exactly match the name on your bKash, Nagad, Rocket or bank account. If the names do not match, your withdrawal may be held up. Provide the correct name when creating your account, and if a change is needed, contact the support team.

You usually need to submit a clear photo of your National ID (NID) or passport. In some cases, a recent bank statement or mobile wallet transaction receipt may also be requested. Make sure the document photos are clear and readable. For the specific list of required documents, ask in live chat.

r bajje stores your personal information and documents over an SSL-encrypted connection and does not share them with third parties. For more details, read the site's Privacy Policy, which clearly explains the rules for collecting, storing, and using your data.

Bonuses & Offers

Create an account for the first time and log in, then deposit a minimum of ৳200 — the welcome bonus will be added automatically. Go to the r bajje r bajje Login page, log in, and make a payment from the deposit section. 150% bonus, up to ৳8,000 — example: deposit ৳1,000 and ৳1,500 bonus is added, giving a total balance of ৳2,500.

No. The welcome bonus is available only once per player — at the time of the first deposit. If you try to claim the bonus multiple times by opening multiple accounts, all accounts may be cancelled. After the first deposit, regular offers — weekly rewards, slots festival, Friday special — are available.

Generally, r bajje's slot games count the most toward meeting wagering requirements. A list of which specific games count fully and which count partially toward wagering can be found on the Terms & Conditions page. Check out the slot games and read the conditions before using your bonus.

Yes, a bonus can be cancelled — but any winnings earned from that bonus will be lost. It is not possible to withdraw a bonus balance without meeting the wagering requirements while the bonus is active. To request a cancellation, contact r bajje's live chat support — they will explain the process in detail.

Yes, each bonus at r bajje has a set expiry period. If the wagering requirements are not met within the given time, the bonus and any winnings from it are cancelled. For weekly rewards, slots festival, or Friday special bonuses, check the expiry details at the time you claim the offer.

Yes. The r bajje r bajje VIP program has four tiers from Bronze to Platinum. Cashback is available on net losses each week — example for a Gold member: ৳160 cashback (0.8%) on ৳20,000 net loss in a week. The cashback rate increases as you move up tiers.

Deposit Related Questions

Log in to your r bajje account and go to the deposit section, select bKash, and enter the amount (minimum ৳200). From your bKash app, send payment via "Pay Bill" or "Send Money" to the number shown on screen, then confirm the transaction ID. The balance is usually added within a few minutes. The process works the same way for Nagad and Rocket.

The minimum deposit at r bajje across all methods is ৳200. You can start playing slot games, live casino, or sports betting with this amount. However, if you want to get the most out of the welcome bonus, depositing more is worthwhile — a ৳1,000 deposit gets you a ৳1,500 bonus, giving a total balance of ৳2,500.

First, check your bKash / Nagad / Rocket app's transaction history to confirm the payment was successful. If the payment was deducted but not added to your r bajje balance, contact live chat with the transaction ID. The support team will look into it quickly and provide a resolution.

Details on deposit fees and terms at r bajje can be found on the site's Terms & Conditions page. For any specific questions about payments, ask live chat support directly — the support team is ready to provide all information in Bengali.

r bajje currently has four deposit methods: bKash, Nagad, Rocket, and Bank Transfer. For bank transfers, deposits can be made from major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank. A minimum of ৳200 can be deposited through all methods.

Yes, deposits through all methods can also be made from the r bajje Android and iOS app. The app is available through official channels. To learn more about the app, visit the r bajje App page. Log in to the app and go to the deposit section to find all payment options.

Have more questions? The support team is always here

If you did not find the answer to your question in this FAQ, r bajje's support team is ready to help in both Bengali and English, 24 hours a day, 7 days a week. Live chat is the fastest way to get a response.

Live Chat Support

Click the live chat button at the bottom right corner of any page on the site — you will be connected in moments. Active 24/7.

Email Support

For detailed inquiries or to send documents, email: [email protected] — responses are provided in both Bengali and English.